What if my package gets lost or arrives damaged?Updated 3 months ago
Lost packages
At Dr. Berg Nutritions we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at 703-354-7336 or 800-816-8184 with your order number and any relevant details.
Damaged packages
We understand the disappointment of receiving a damaged package. In such instances, please report to our customer support team at 703-354-7336 or 800-816-8184 and include photos of the damaged items or package.
We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.